Guides
Buyer's Guide
This guide simply explains how to choose an appliance or firewood: the points to check before ordering, the pitfalls to avoid, and the questions most of our customers ask.
Welcome to our Buyer's Guide
Buying a refrigerator or washing machine doesn't happen every year. Between dimensions, energy class, installation type, and options, it's easy to make a mistake — and a 2 cm error on a built-in niche can be costly.
Whether you already know what model you want or you're starting from scratch, this guide will give you the right reflexes. If you still have a question after reading, write to us: we answer before purchase, not just after.
7 checks before ordering
1. Measure the location, then the passage
Height, width, depth of the location, but also the width of the doors, the stairwell, and the elevator. A 91 cm wide American-style refrigerator will not fit through a standard 83 cm door. Allow 5 cm clearance at the back for ventilation.
2. Freestanding or built-in?
A built-in appliance slides into a kitchen niche with standard dimensions and disappears behind a facade. A freestanding appliance can be placed wherever you want, but its sides are visible. The two are not interchangeable.
3. Size the volume to your household
For a refrigerator, count approximately 100 to 150 liters for one person, then 50 liters per additional person. For a washing machine, 6 kg is sufficient for a couple, 8 to 9 kg for a family of four.
4. Look at annual consumption, not just the letter
The energy label displays consumption in kWh per year. This is the figure that matters. Between two appliances separated by one class, the difference is often made up in a few years of use.
5. Check the sound level
Expressed in decibels. Below 40 dB, a refrigerator is discreet; above 45 dB, it can be heard in an open kitchen. For a washing machine, the noise during spinning is the decisive criterion.
6. Anticipate connections
Nearby power outlet, water inlet and drainage for washing, drainage or condensation for a tumble dryer, type of connection for a hob. An appliance delivered but not connectable remains in its box.
7. Plan for access on delivery day
Truck access, space for unloading, and someone present. Empty and unplug the old appliance the day before if you wish for us to take it back.